Author Topic: First Contact – Dealing with other Professionals  (Read 1479 times)

Alan Sargent

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First Contact – Dealing with other Professionals
« on: January 01, 2016, 04:24:56 pm »
FIRST CONTACT – Dealing with other Professionals

There are many occasions where we are obliged to deal with other professionals during our business lives. They may be engaged in the same line of work, but on a different track e.g. Landscape Architect, Surveyor or Supplier, with a number of trades all connected by a common project. Professionals in this instance may include those clients who are also Business People, who are interested in buying something from us – a complete garden or design perhaps, or even a number of gardens, in the case of a Developer or Property Consortium Leader.

They will have one thing in common – they like to be treated with the respect that their position should command. By this I do not intend to imply that any one of us would dream of being disrespectful in any way!

However, by following a certain Philosophy, you can create a favourable impression without detriment to yourself in any way. By adopting a set of rules of personal engagement – a body language of your own in many ways – you can both control an initial meeting and ensure that your personal status is enhanced. Your Professional Contact will be established in a manner that will remain in the mind of the other person long after the meeting is over.

It is often held that an opinion is formed in the minds of people when they first meet, that will decide the success or otherwise of that social intercourse within the first three seconds. We are all conversant with the ‘open smile, firm handshake’ first contact, but by developing this philosophy further, other rules should be brought into play.

Presentation of business cards; always carefully inspect a proffered card – check both sides in the case of a multinational company director as often English is printed one side, and perhaps another language on the other. Treat this card as ‘special’ and don’t simply push it into your pocket. Examine it, and be pleased to have received it. This small point will not be lost!

Personal Space; we are all  ‘animals’ and react in different ways to another ‘creature’. Some people are very tactile, others less so. Respect peoples personal space by maintaining a certain distance – the other person will dictate that area – between yourselves.

Eye Contact; it is important that eye contact should be made and held (without staring!), yet at the same time, never let your eyes drop below nose level – especially if that person is of the opposite sex. Staring at the mouth or bust/chest of your associate is no way to carry on a business discussion!

Always make a note of all people involved during a meeting, and keep a record of their presence as this may be valuable for future negotiations. If you forget that someone was at a discussion, they will not be too impressed!